Competencies for career in hispitality industry pdf
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Competency Model Clearinghouse Hospitality Tourism and

competencies for career in hispitality industry pdf

Hospitality-management Competencies Identifying Managers'. Meet Mr Hospitality: Dalip Singh, General Manager, Marco Polo Hotels - Hong Kong, 01-02-2006В В· Read "Competencies for a career in the hospitality industry: an Indian perspective, International Journal of Contemporary Hospitality Management" on DeepDyve, the largest online rental service for scholarly research with thousands of academic publications available at your fingertips..

Competencies for a career in the hospitality industry an Indian

Competencies for a career in the hospitality industry an. 9+ Hospitality Curriculum Vitae Templates – Word, PDF. The hospitality industry is always in need of employees who can provide warmth, kindness and exemplary customer service to the clients or customers of a particular business. There are different kinds of businesses in the hospitality industry which ranges from hotels up to casinos and private transport services. If you want to apply for a job …, 14-10-2014 · Authors Name: Ms.Charuwan Phongpanichanan & Dr. Sushila Devi S Rajaratnam School of Hospitality and Tourism, Taylor’s University, Malaysia The 2 nd International Conference on Hospitality & Tourism Management (ICOHT 2014) – 7 th -8 th , October, 2014, Colombo, Sri Lanka 2 Employee Career Development In the Hotel Industry – A review of 5-Star hotels.

Maintain hospitality industry knowledge 3 Unit descriptor Maintain hospitality industry knowledge This unit deals with the skills and knowledge required to Maintain hospitality industry knowledge in a range of settings within the hotel and travel industries workplace context. Unit Code: D1.HRSCL1.08 D1.HOT.CL1.08 Nominal Hours: 20 hours Sample Career Ladder/Lattice for Hospitality This is a SAMPLE. It is intended only as an illustration of a possible career ladder/lattice in the hospitality industry. Click on a job title to see examples of descriptive information about the job. Click on a link between job titles to see the critical development experiences needed to move to

Soft Skills Core Competencies Hospitality Sector Stupendous growth Manpower crunch Hospitality education Internal staffing Customer service Tech-savvy Indian hospitality industry Systematic Training Education Programs STEP Oberoi Centre of Learning and Development OCLD Bachelor of Tourism Studies BTS Multi tasking skills. – The purpose of this paper is to examine the link between industry competency requirements and the current provisions for hospitality management education in India., – Uses structured interviews with educationists and industrialists to identify the key issues., – Shows that a gap exists in terms of ensuring that the needs of industry are met by the ongoing skills development of the workforce., – Identifies the …

The Advanced Manufacturing Competency Model is depicted in a pyramid graphic with nine tiers. This shape illustrates how occupational and industry competencies build on a foundation of personal effectiveness, academic, and workplace competencies. Each tier is comprised of blocks representing the skills, knowledge, and abilities essential for successful performance in the Advanced Manufacturing … This page includes a resume example for a professional with over 8 years of experience in the hospitality services field. This example may also be an appropriate resource for individuals that are looking for a job position in the event planning, restaurant or travel industry.

– The purpose of this paper is to examine the link between industry competency requirements and the current provisions for hospitality management education in India., – Uses structured interviews with educationists and industrialists to identify the key issues., – Shows that a gap exists in terms of ensuring that the needs of industry are met by the ongoing skills development of the workforce., – Identifies the … competencies and skill sets has helped human resource managers over the years to improve hiring and selection practices, in developing strategies to retain managers, and in career planning initiatives. This study is a review of competencies that have been emphasized by hospitality industry leaders for success in the field over the years, and

communication skills and job-related activities that were perceived to have contributed most significantly to individuals’ advancement, and to determine any differences between men’s and women’s perceptions regarding the most essential competencies and behaviors for advancement in the hospitality industry. Both Competencies Gap between Education and Employability Stakes Hema Subramonian* School of Hospitality and Tourism, Taylor’s College, Selangor, MALAYSIA. This paper sets out to report on the study that assessed the gap between the competencies perceived to have learnt through hospitality graduate studies against what the graduates really possess when they begin their career in the industry. This …

The results shown that career competencies have positive relationship with career success especially computer and language skills, team working and leadership, and tourism and hospitality knowledge and skills have major outcome on career success (Lertwannawit, Serirat & Pholpantin, 2009). The industry will look for a professional approach and has to serve the organization in a well organized way, which has … The responsibility and value of hospitality management education in Greece, is of crucial importance in the means of provision of proper human resources. According to the diverse nature of the hospitality industry, it is not easy to precisely define what skills and competencies a hospitality management graduate may need. Essential competencies

Competency Model Clearinghouse Hospitality Tourism and

competencies for career in hispitality industry pdf

Women in Hospitality Management General Managers’. Hospitality job descriptions The hospitality industry is one of the fastest growing and most challenging industries in the world. With a huge range of roles from servers and chefs to housekeepers and concierges., competencies for this cohort of students. The study provides valuable insight into the relationship between internship and the development of students’ management competencies and highlights the need for further research in this area. In the paper job competency expectations for hospitality and and tourism employees:.

Competency Model Clearinghouse Hospitality Tourism and. A successful career in the hospitality industry requires some basic competencies. Profitable establishments in the field are known for exceptional customer service, which is provided through detailed facility management and a qualified staff. An organized plan to attend to each facet of the business is necessary for, The three defined industry sectors are Tourism, Hospitality and Caravan (and accommodation plays a key role within them all) - but there are many different career pathways within each sector. The models on this page show some of the areas of work that contribute to the SA Tourism and Hospitality industry. You can progress your career by moving.

Sample Career Ladder/Lattice for Hospitality

competencies for career in hispitality industry pdf

“A Study on the efficacy of training in Hospitality Industry with. Sample Career Ladder/Lattice for Hospitality This is a SAMPLE. It is intended only as an illustration of a possible career ladder/lattice in the hospitality industry. Click on a job title to see examples of descriptive information about the job. Click on a link between job titles to see the critical development experiences needed to move to This research attempted to identify core competencies that are important to the success of future managers in the hospitality industry. A total of 296 usable questionnaires collected from hospitality managers and students in the Southeastern United States were used for analysis..

competencies for career in hispitality industry pdf

  • Sample Career Ladder/Lattice for Hospitality
  • Competencies Gap between Education and Employability Stakes

  • The Advanced Manufacturing Competency Model is depicted in a pyramid graphic with nine tiers. This shape illustrates how occupational and industry competencies build on a foundation of personal effectiveness, academic, and workplace competencies. Each tier is comprised of blocks representing the skills, knowledge, and abilities essential for successful performance in the Advanced Manufacturing … effect of professional competence to career development for research and development (R&D) employees in the hospitality industry. There are 128 R&D personnel, who have worked in the hospitality industry for over three years, selected to participate in the questionnaire survey.

    Maintain hospitality industry knowledge 3 Unit descriptor Maintain hospitality industry knowledge This unit deals with the skills and knowledge required to Maintain hospitality industry knowledge in a range of settings within the hotel and travel industries workplace context. Unit Code: D1.HRSCL1.08 D1.HOT.CL1.08 Nominal Hours: 20 hours A successful career in the hospitality industry requires some basic competencies. Profitable establishments in the field are known for exceptional customer service, which is provided through detailed facility management and a qualified staff. An organized plan to attend to each facet of the business is necessary for

    Soft Skills Core Competencies Hospitality Sector Stupendous growth Manpower crunch Hospitality education Internal staffing Customer service Tech-savvy Indian hospitality industry Systematic Training Education Programs STEP Oberoi Centre of Learning and Development OCLD Bachelor of Tourism Studies BTS Multi tasking skills. The results shown that career competencies have positive relationship with career success especially computer and language skills, team working and leadership, and tourism and hospitality knowledge and skills have major outcome on career success (Lertwannawit, Serirat & Pholpantin, 2009). The industry will look for a professional approach and has to serve the organization in a well organized way, which has …

    The level of technical skills and management competency demanded by the hospitality industry as perceived by hospitality recruiters 1998 Statement of the Problem The purpose of this study was to examine the hospitality recruiter’s perception of hospitality education training in relation to industry-site based training programs. This – The purpose of this paper is to examine the link between industry competency requirements and the current provisions for hospitality management education in India., – Uses structured interviews with educationists and industrialists to identify the key issues., – Shows that a gap exists in terms of ensuring that the needs of industry are met by the ongoing skills development of the workforce., – Identifies the …

    The responsibility and value of hospitality management education in Greece, is of crucial importance in the means of provision of proper human resources. According to the diverse nature of the hospitality industry, it is not easy to precisely define what skills and competencies a hospitality management graduate may need. Essential competencies – The purpose of this paper is to examine the link between industry competency requirements and the current provisions for hospitality management education in India., – Uses structured interviews with educationists and industrialists to identify the key issues., – Shows that a gap exists in terms of ensuring that the needs of industry are met by the ongoing skills development of the workforce., – Identifies the …

    The three defined industry sectors are Tourism, Hospitality and Caravan (and accommodation plays a key role within them all) - but there are many different career pathways within each sector. The models on this page show some of the areas of work that contribute to the SA Tourism and Hospitality industry. You can progress your career by moving This career development resource combines labour market information with a practical industry specific activity to help develop awareness about the skills needed to pursue a career pathway in the Food and Beverage Services sector of the Hospitality industry. › Commercial Cookery and Catering

    A Review of Competencies Needed by Graduates in Hospitality Industry 1 A Review on Competencies Needed by Graduates in Hospitality Industry Siti Muhariah Binti Untong Faculty of Educational Studies, Universiti Teknologi Malaysia (UTM), UTM Skudai, 81310 Johor Darul Takzim, Malaysia. and competencies and career development. Primary research was undertaken via a series of four consolidated Primary research was undertaken via a series of four consolidated focus groups in Sydney, Brisbane and the Gold Coast, with hospitality industry professionals.

    Women in Hospitality Management General Managers’

    competencies for career in hispitality industry pdf

    Competencies for a career in the hospitality industry an. A Review of Competencies Needed by Graduates in Hospitality Industry 1 A Review on Competencies Needed by Graduates in Hospitality Industry Siti Muhariah Binti Untong Faculty of Educational Studies, Universiti Teknologi Malaysia (UTM), UTM Skudai, 81310 Johor Darul Takzim, Malaysia., Maintain hospitality industry knowledge 3 Unit descriptor Maintain hospitality industry knowledge This unit deals with the skills and knowledge required to Maintain hospitality industry knowledge in a range of settings within the hotel and travel industries workplace context. Unit Code: D1.HRSCL1.08 D1.HOT.CL1.08 Nominal Hours: 20 hours.

    Hospitality-management Competencies Identifying Managers'

    Soft Skills Core Competencies in the Hospitality Sector. can get quality service in the hospitality industry (Agut et al., 2003) identified a negative gap in most technical managerial competencies (knowledge and skills) the highest knowledge need was in economic financial management and the highest in skill was computing. Kenya Hospitality Industry needs were noted by Woolf, Constructing career competency model of hospitality industry employees for career success Article in International Journal of Contemporary Hospitality Management 25(7) В· September 2013 with 225 Reads.

    effect of professional competence to career development for research and development (R&D) employees in the hospitality industry. There are 128 R&D personnel, who have worked in the hospitality industry for over three years, selected to participate in the questionnaire survey. For those seeking a job position in the hospitality industry, our sample hospitality curriculum vitae is what you need. These are well-written CV templates that will definitely grab their attention. 22+ Hospital Services Templates in PDF, Word, PSD, Google Docs, InDesign, Apple Pages, Publisher, Illustrator

    A Review of Competencies Needed by Graduates in Hospitality Industry 1 A Review on Competencies Needed by Graduates in Hospitality Industry Siti Muhariah Binti Untong Faculty of Educational Studies, Universiti Teknologi Malaysia (UTM), UTM Skudai, 81310 Johor Darul Takzim, Malaysia. A successful career in the hospitality industry requires some basic competencies. Profitable establishments in the field are known for exceptional customer service, which is provided through detailed facility management and a qualified staff. An organized plan to attend to each facet of the business is necessary for

    Hospitality Industry National Competency standards have been developed so that they are flexible enough to apply to all types of hospitality settings and enterprises. In developing the standards, it was recognised that most individual units needed to apply across all industry sectors. Where this was not possible, particular units were developed to address the needs of a specific sector. It should therefore … A Review of Competencies Needed by Graduates in Hospitality Industry 1 A Review on Competencies Needed by Graduates in Hospitality Industry Siti Muhariah Binti Untong Faculty of Educational Studies, Universiti Teknologi Malaysia (UTM), UTM Skudai, 81310 Johor Darul Takzim, Malaysia.

    Knowledge, Skills and Competencies of Hospitality Companies in the South Moravian Region KlapalovГЎ Alena Abstract In 2009, a survey focused on barriers to entrepreneurship among managers and/or owners of companies in the hospitality industry in the South Moravian Region was carried out (Klapal- Examples of Core Competencies for Hospitality and Tourism? Tony Bok, Student, United Kingdom, Member What examples of core competencies can be seen from a hospitality and tourism perspective, based on Hamel's and Prahalad's argument on 'core competencies progressive organisations are able to differentiate and position their products to maximise their potential'?

    Request PDF Competencies for a career in the hospitality industry: An Indian perspective Purpose – The purpose of this paper is to examine the link between industry competency requirements and hospitality (Chapter 1); to discuss recent developments for the sector within the context of the global economic and financial crisis (Chapter 2); to evaluate the impact of new ownership patterns in the hospitality and tourism industry on employment, human resource development (HRD) and industrial relations

    competencies and skill sets has helped human resource managers over the years to improve hiring and selection practices, in developing strategies to retain managers, and in career planning initiatives. This study is a review of competencies that have been emphasized by hospitality industry leaders for success in the field over the years, and The Advanced Manufacturing Competency Model is depicted in a pyramid graphic with nine tiers. This shape illustrates how occupational and industry competencies build on a foundation of personal effectiveness, academic, and workplace competencies. Each tier is comprised of blocks representing the skills, knowledge, and abilities essential for successful performance in the Advanced Manufacturing …

    The three defined industry sectors are Tourism, Hospitality and Caravan (and accommodation plays a key role within them all) - but there are many different career pathways within each sector. The models on this page show some of the areas of work that contribute to the SA Tourism and Hospitality industry. You can progress your career by moving Soft Skills Core Competencies Hospitality Sector Stupendous growth Manpower crunch Hospitality education Internal staffing Customer service Tech-savvy Indian hospitality industry Systematic Training Education Programs STEP Oberoi Centre of Learning and Development OCLD Bachelor of Tourism Studies BTS Multi tasking skills.

    The level of technical skills and management competency demanded by the hospitality industry as perceived by hospitality recruiters 1998 Statement of the Problem The purpose of this study was to examine the hospitality recruiter’s perception of hospitality education training in relation to industry-site based training programs. This Competencies for a career in the hospitality industry: an Indian perspective. Abstract Based on structured interviews with persons from the academe and industry, this paper examines the link between industry competency requirements and the current provisions for hospitality management education in India.

    The responsibility and value of hospitality management education in Greece, is of crucial importance in the means of provision of proper human resources. According to the diverse nature of the hospitality industry, it is not easy to precisely define what skills and competencies a hospitality management graduate may need. Essential competencies competencies and skill sets has helped human resource managers over the years to improve hiring and selection practices, in developing strategies to retain managers, and in career planning initiatives. This study is a review of competencies that have been emphasized by hospitality industry leaders for success in the field over the years, and

    This career development resource combines labour market information with a practical industry specific activity to help develop awareness about the skills needed to pursue a career pathway in the Food and Beverage Services sector of the Hospitality industry. › Commercial Cookery and Catering The level of technical skills and management competency demanded by the hospitality industry as perceived by hospitality recruiters 1998 Statement of the Problem The purpose of this study was to examine the hospitality recruiter’s perception of hospitality education training in relation to industry-site based training programs. This

    30-05-2019 · Here is a list of skills that employers seek in candidates for employment in the hospitality industry. You can use this list to identify which relevant hard and soft skills you already have and which you should feature those in your application materials and job interview. This list is not exclusive, but includes skills such as knowledge in food service, hotel operations, food and beverage prep, … Hospitality job descriptions The hospitality industry is one of the fastest growing and most challenging industries in the world. With a huge range of roles from servers and chefs to housekeepers and concierges.

    Request PDF Competencies for a career in the hospitality industry: An Indian perspective Purpose – The purpose of this paper is to examine the link between industry competency requirements When recruiting graduates, hospitality employers look for a key set of skills. If you are able to provide evidence of occasions when you have used and developed these competencies, you will stand a far better chance against the competition for a graduate job in the industry. 1. Customer service.

    Request PDF Competencies for a career in the hospitality industry: An Indian perspective Purpose – The purpose of this paper is to examine the link between industry competency requirements 30-05-2019 · Here is a list of skills that employers seek in candidates for employment in the hospitality industry. You can use this list to identify which relevant hard and soft skills you already have and which you should feature those in your application materials and job interview. This list is not exclusive, but includes skills such as knowledge in food service, hotel operations, food and beverage prep, …

    Competencies Gap between Education and Employability Stakes

    competencies for career in hispitality industry pdf

    Soft Skills Core Competencies in the Hospitality Sector. This career development resource combines labour market information with a practical industry specific activity to help develop awareness about the skills needed to pursue a career pathway in the Food and Beverage Services sector of the Hospitality industry. › Commercial Cookery and Catering, Competencies for a career in the hospitality industry: an Indian perspective. Abstract Based on structured interviews with persons from the academe and industry, this paper examines the link between industry competency requirements and the current provisions for hospitality management education in India..

    competencies for career in hispitality industry pdf

    (DOC) Expectations of Tourism Industry on Competencies and. Knowledge, Skills and Competencies of Hospitality Companies in the South Moravian Region KlapalovГЎ Alena Abstract In 2009, a survey focused on barriers to entrepreneurship among managers and/or owners of companies in the hospitality industry in the South Moravian Region was carried out (Klapal-, A Review of Competencies Needed by Graduates in Hospitality Industry 1 A Review on Competencies Needed by Graduates in Hospitality Industry Siti Muhariah Binti Untong Faculty of Educational Studies, Universiti Teknologi Malaysia (UTM), UTM Skudai, 81310 Johor Darul Takzim, Malaysia..

    The most important hospitality competences in the times of

    competencies for career in hispitality industry pdf

    “A Study on the efficacy of training in Hospitality Industry with. 01-04-2000 · This study identified the hospitality-management competencies considered essential for success in today's F&B, front-desk, and sales departments, and the degree to which those skills and talents are actually used by entry-and mid-level managers. Competencies Gap between Education and Employability Stakes Hema Subramonian* School of Hospitality and Tourism, Taylor’s College, Selangor, MALAYSIA. This paper sets out to report on the study that assessed the gap between the competencies perceived to have learnt through hospitality graduate studies against what the graduates really possess when they begin their career in the industry. This ….

    competencies for career in hispitality industry pdf

  • Constructing career competency model of hospitality industry
  • Hospitality Resume Example
  • Knowledge Skills and Competencies of Hospitality Companies in

  • Specifically, industry has strived to identify valid job competencies and skill sets required for future leaders (Tesone & Ricci, 2005) in an effort to reduce turnover as well as combat challenges in the recruitment and retention of quality managers (Ghiselli, La Lopa & Bai, 2001). Hospitality leaders have long demanded that students graduating Maintain hospitality industry knowledge 3 Unit descriptor Maintain hospitality industry knowledge This unit deals with the skills and knowledge required to Maintain hospitality industry knowledge in a range of settings within the hotel and travel industries workplace context. Unit Code: D1.HRSCL1.08 D1.HOT.CL1.08 Nominal Hours: 20 hours

    When recruiting graduates, hospitality employers look for a key set of skills. If you are able to provide evidence of occasions when you have used and developed these competencies, you will stand a far better chance against the competition for a graduate job in the industry. 1. Customer service. This page includes a resume example for a professional with over 8 years of experience in the hospitality services field. This example may also be an appropriate resource for individuals that are looking for a job position in the event planning, restaurant or travel industry.

    Sample Career Ladder/Lattice for Hospitality This is a SAMPLE. It is intended only as an illustration of a possible career ladder/lattice in the hospitality industry. Click on a job title to see examples of descriptive information about the job. Click on a link between job titles to see the critical development experiences needed to move to effect of professional competence to career development for research and development (R&D) employees in the hospitality industry. There are 128 R&D personnel, who have worked in the hospitality industry for over three years, selected to participate in the questionnaire survey.

    In this thesis, the author tries to identify the most important competencies, which are needed to succeed in hospitality industry, but modernize them to better reflect the digital age of today. In the first chapter, there’s an overview of the thesis, it’s background and justification for its importance for today’s hospitality industry Sample Career Ladder/Lattice for Hospitality This is a SAMPLE. It is intended only as an illustration of a possible career ladder/lattice in the hospitality industry. Click on a job title to see examples of descriptive information about the job. Click on a link between job titles to see the critical development experiences needed to move to

    This page includes a resume example for a professional with over 8 years of experience in the hospitality services field. This example may also be an appropriate resource for individuals that are looking for a job position in the event planning, restaurant or travel industry. The Advanced Manufacturing Competency Model is depicted in a pyramid graphic with nine tiers. This shape illustrates how occupational and industry competencies build on a foundation of personal effectiveness, academic, and workplace competencies. Each tier is comprised of blocks representing the skills, knowledge, and abilities essential for successful performance in the Advanced Manufacturing …

    Hospitality job descriptions The hospitality industry is one of the fastest growing and most challenging industries in the world. With a huge range of roles from servers and chefs to housekeepers and concierges. Meet Mr Hospitality: Dalip Singh, General Manager, Marco Polo Hotels - Hong Kong

    communication skills and job-related activities that were perceived to have contributed most significantly to individuals’ advancement, and to determine any differences between men’s and women’s perceptions regarding the most essential competencies and behaviors for advancement in the hospitality industry. Both can get quality service in the hospitality industry (Agut et al., 2003) identified a negative gap in most technical managerial competencies (knowledge and skills) the highest knowledge need was in economic financial management and the highest in skill was computing. Kenya Hospitality Industry needs were noted by Woolf

    14-10-2014 · Authors Name: Ms.Charuwan Phongpanichanan & Dr. Sushila Devi S Rajaratnam School of Hospitality and Tourism, Taylor’s University, Malaysia The 2 nd International Conference on Hospitality & Tourism Management (ICOHT 2014) – 7 th -8 th , October, 2014, Colombo, Sri Lanka 2 Employee Career Development In the Hotel Industry – A review of 5-Star hotels Constructing career competency model of hospitality industry employees for career success Article in International Journal of Contemporary Hospitality Management 25(7) · September 2013 with 225 Reads

    communication skills and job-related activities that were perceived to have contributed most significantly to individuals’ advancement, and to determine any differences between men’s and women’s perceptions regarding the most essential competencies and behaviors for advancement in the hospitality industry. Both competencies for this cohort of students. The study provides valuable insight into the relationship between internship and the development of students’ management competencies and highlights the need for further research in this area. In the paper job competency expectations for hospitality and and tourism employees:

    The level of technical skills and management competency demanded by the hospitality industry as perceived by hospitality recruiters 1998 Statement of the Problem The purpose of this study was to examine the hospitality recruiter’s perception of hospitality education training in relation to industry-site based training programs. This 30-09-2013 · – This study aimed to focus on developing a career competency model by examining the relationships among career competencies and career success from a career development viewpoint. , – This study adopted questionnaire survey to collect data from a sample of 277 respondents at 36 international tourist hotels and used the AMOS statistical software package to perform structural …

    9+ Hospitality Curriculum Vitae Templates – Word, PDF. The hospitality industry is always in need of employees who can provide warmth, kindness and exemplary customer service to the clients or customers of a particular business. There are different kinds of businesses in the hospitality industry which ranges from hotels up to casinos and private transport services. If you want to apply for a job … Tiers 4 and 5 show the industry-wide technical competencies needed to create career lattices within an industry. These competencies are considered cross-cutting, as they allow a worker to move easily across industry sub-sectors. Rather than narrowly following a single occupational career ladder, this model supports the development of

    The three defined industry sectors are Tourism, Hospitality and Caravan (and accommodation plays a key role within them all) - but there are many different career pathways within each sector. The models on this page show some of the areas of work that contribute to the SA Tourism and Hospitality industry. You can progress your career by moving Meet Mr Hospitality: Dalip Singh, General Manager, Marco Polo Hotels - Hong Kong

    competencies for career in hispitality industry pdf

    When recruiting graduates, hospitality employers look for a key set of skills. If you are able to provide evidence of occasions when you have used and developed these competencies, you will stand a far better chance against the competition for a graduate job in the industry. 1. Customer service. Knowledge, Skills and Competencies of Hospitality Companies in the South Moravian Region KlapalovГЎ Alena Abstract In 2009, a survey focused on barriers to entrepreneurship among managers and/or owners of companies in the hospitality industry in the South Moravian Region was carried out (Klapal-

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